Welcome to Global Medical Supply Chain (GMSC).
At GMSC, we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store, and safeguard personal information when you visit https://gmsc.ae (“Website”), in accordance with the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL).
By accessing or using our Website, you consent to the collection and use of your information as described in this Privacy Policy.
1. Information We Collect
We collect personal and non-personal information through the following sources:
a. Information You Provide Voluntarily
When you contact us through our Website, submit an inquiry, complete a feedback form, or otherwise communicate with us, we may collect:
- Name
- Email address
- Phone number
- Company name (where applicable)
- Subject and message content
This information is collected solely to respond to your inquiries, provide requested information, or communicate regarding our healthcare supply chain, logistics, and medical supply services.
b. Information Collected Automatically
When you browse our Website, we may use services such as Google Analytics and Google Tag Manager to collect non-identifiable information, including:
- IP address
- Browser type and version
- Device information (desktop, mobile, tablet, etc.)
- Pages visited and time spent on the Website
- Referring website or traffic source
This information enables us to analyze Website performance, understand visitor behavior, and continuously improve our online services.
2. Purpose of Data Collection
We use the information we collect to:
- Respond to your inquiries and requests
- Communicate with you regarding our products and services
- Improve Website functionality, content, and user experience
- Analyze Website traffic and performance
- Maintain the security and integrity of our Website
- Comply with applicable legal and regulatory obligations
We do not sell, rent, or trade your personal information to third parties.
3. Cookies and Tracking Technologies
Our Website uses cookies and similar technologies to improve your browsing experience and collect analytical information through Google services.
Cookies are small files stored on your device that help us recognize returning visitors, understand how our Website is used, and improve overall performance.
You may disable cookies through your browser settings; however, some Website features may not function as intended.
To learn more about how Google uses information collected through partner websites, please visit:
https://policies.google.com/technologies/partner-sites
4. Legal Basis for Processing (Under UAE PDPL)
We process your personal information only where:
- You have provided your consent (for example, by submitting a contact or feedback form);
- Processing is necessary to respond to your request;
- Processing is required for our legitimate business interests, provided your rights are not overridden; or
- Processing is necessary to comply with applicable legal obligations or maintain the operation and security of our Website.
5. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our legal rights.
Analytical information collected through Google services is retained in accordance with Google’s applicable retention policies.
6. Data Security
GMSC implements appropriate technical and organizational safeguards to protect your personal information from unauthorized access, disclosure, alteration, misuse, or loss.
Although we employ commercially reasonable security measures, no internet transmission or electronic storage system can be guaranteed to be completely secure.
7. Data Sharing and International Transfers
We may share limited information with trusted third-party service providers that help operate our Website, including:
- Google Analytics
- Google Tag Manager
These providers may process or store information outside the United Arab Emirates. By using our Website, you acknowledge that your information may be transferred internationally and processed in accordance with their own privacy practices.
For more information, please visit:
https://policies.google.com/privacy
8. Your Rights Under the UAE PDPL
Subject to applicable law, you have the right to:
- Request access to your personal information
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information where applicable
- Withdraw your consent where processing is based on consent
- Object to or restrict certain processing activities where permitted by law
To exercise these rights, please contact us using the details provided below.
We may request reasonable proof of identity before processing your request.
9. Third-Party Websites
Our Website may contain links to third-party websites for your convenience. GMSC is not responsible for the privacy practices, security, or content of these external websites.
We encourage you to review their respective privacy policies before providing any personal information.
10. Changes to This Privacy Policy
We may revise this Privacy Policy from time to time to reflect changes in our business operations, legal requirements, or Website functionality.
Any updates will be published on this page with the revised “Last Updated” date. Continued use of the Website following any updates constitutes your acceptance of the revised Privacy Policy.
11. Contact Us
If you have any questions regarding this Privacy Policy or how we handle your personal information, please contact us:
Global Medical Supply Chain (GMSC)
Website: https://gmsc.ae
Email: tenders@gmshm.ae
Phone: +971 2 403 6666
12. Disclaimer
This Privacy Policy is provided for informational purposes only and does not create any contractual or legal rights beyond those required under applicable laws and regulations of the United Arab Emirates.